Privacy Policy

Last updated: July 2026

Just 4 U Pets Boutique (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.just4upetsboutique.com and make a purchase from us. It is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Just 4 U Pets Boutique is an online retailer based in the United Kingdom. We are the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us at: Contact Us

2. What Data We Collect

We may collect and process the following personal data:

Identity data: your name
Contact data: email address, phone number, delivery address, billing address
Transaction data: details of purchases you have made from us
Technical data: IP address, browser type, device information, pages visited, time spent on site (via cookies)
Marketing data: your preferences for receiving marketing communications from us

3. How We Collect Your Data

We collect data when you:

Place an order on our website
Create an account or sign up to our mailing list
Contact us via our contact form or email
Browse our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfil your orders
To communicate with you about your order, including shipping updates
To respond to your enquiries
To send you marketing communications (only where you have given consent or we have a legitimate interest)
To improve our website and customer experience
To comply with our legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contract: processing is necessary to fulfil your order
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing emails (you may withdraw consent at any time)
Legal obligation: where required by law

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

Shopify Inc. — our e-commerce platform provider
Courier and logistics providers — to deliver your order
Suppliers and fulfilment partners — to process and dispatch your order
Payment processors — to handle secure payment transactions
Email marketing platforms — where you have opted in to receive communications

All third parties are required to handle your data securely and in accordance with applicable data protection law.

7. International Transfers

Some of our suppliers and service providers may be based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is typically retained for 7 years in line with HMRC requirements.

9. Your Rights

Under UK GDPR, you have the following rights:

Right of access — to request a copy of the data we hold about you
Right to rectification — to request correction of inaccurate data
Right to erasure — to request deletion of your data (“right to be forgotten”)
Right to restrict processing — to request we limit how we use your data
Right to data portability — to receive your data in a portable format
Right to object — to object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us via our Contact Us page. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. For more information, please see our cookie notice displayed when you first visit our site.

11. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is hosted on Shopify, which maintains industry-standard security practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.